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ON ALL ORDERS OVER US$50
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F.A.Q : Frequently Asked Questions
Please also read the General Terms section.
Out of stock products: When will they be back?
Due to the rarity of some of our products, our supply of certain products can be irregular, so we cannot announce with certainty when they will be back in stock. Please visit the site regularly to check product availability.
Do you have any other species?
All the species we have are posted on the website. We don't offer any species search services.
Can you give me more information about the products?
All information we have is on the website in the product description and the page giving advice on germination. Please note that the advice on germination document is not included with the shipment of your order.
The seeds are sent in transparent plastic packets with the name tag of the species on the packet.
What is my order status ?
You can check the status of your order by logging into your account. Also, you will receive status notifications by email.
How much do the shipping fees cost ?
For a shipping fees quotation, check your cart at any times. You can simulate an order and stop just before proceeding to payment.
Can I pay when I receive my order ?
Sorry to inform you that Rarexoticseeds doesn’t provide Cash On Delivery service.
What is the usual delivery time ?
***** Please note that strike has been affecting Canada Post since Friday, November 15, and unfortunately, we are unable to ship orders at this time. We will process and ship them as soon as the service resumes, and we will notify customers accordingly. Thank you for your understanding! *****
Please take into account order preparation and delivery time according to your location in order to know when you will receive your order. Refer to this table:
| Order preparation | Delivery time | ||
| 1-7 days | CANADA | USA | Other countries |
| 2-10 days | 7-15 days | 1-4 weeks | |
Please only contact us if the delivery time has been exceeded. Thank you.
What is the currency used for the prices displayed on the website?
The currency is the US dollar. You can change which currency to display by selected the preferred currency at the top right corner of the website.